What Our WLP Brides Are Saying

 
White Lace and Promises is nothing short of fantastic.
As a bride that’s way too picky and went all over the Southeast, I can honestly say WLP has the most exceptional bridal experience and way more options and styles than anywhere else around. Also, the staff are such professionals. Debbie helped me, and she was seriously the best… genuinely interested in what I wanted while also giving great advice and suggestions.

I had some very specific traits in mind and didn’t find my dress in the shop, but the staff was so awesome about getting it in for me from the designer to try on. I’m so relaxed knowing that my dress is in the best hands possible, and I’ll be going back for bridesmaids soon!
Proud to be a #WLPbride

Chasity Hobby- 11/17/16
 
Had the dream experience finding my wedding dress here! Chasta was friendly, knowledgeable, helpful, and was the one who pulled the dress I said yes to! They made dress shopping easy. Such a fun experience and I love my dress.

Molly Lewis- 11/12/2016
 
 
I had the most wonderful experience at WLP! Chasta and Olivia were so patient with me and my “posse” while I tried on many gowns. We figured out what sleeve/strap options I could add and played with veils and jewelry I left with a big decision to make. I went to Atlanta the following weekend and after trying on MORE gowns, I realized THE DRESS was at home in Knoxville. We (my mom and I) drove straight back on sunday to WLP, retried it on and said “YES”! So glad “the one” is in town, as I know that will make the alterations process so much less stressful. I can’t say enough good things about the store, the staff and the selections

Adrienne Taylor- 11/12/2016
 
I had an awesome experience at White Lace and promises! All the people there were very friendly and Chasta was amazing. She had the best personality and definitely made me feel comfortable and beautiful! I loved that I could go in and pretty much pick as many dresses as I wanted myself! Thank you so much Chasta for your help, you literally picked out my wedding dress lol I would definitely recommend this place to anyone.

Chasli Hodges- 11/9/16
 
 
They made my experience so easy and awesome!! Chasta was beyond amazing and really made me feel beautiful that day (cliche, yes, but so true). If I had to do it all over again, I would request her and definitely go back to the store. Not only was the staff great, but the selection was amazing. I didn’t know I liked so many dresses until I saw all they had. I am so excited to get married in the dress I found there!!

Evelyn Daniel- 11/8/16
 
Amazing one on one attention and found the dress of my dreams!!

Samantha Anne - 6/11/16
 
 
The customer service here was wonderful! Tori was so helpful, sweet, and really wanted me to get the dress I felt and looked my best in, rather than trying to sell me the most expensive dress. She also helped us pair the right sash. I went to one more shop and it couldn’t compare so I came back to WLP to buy the first gown I tried on, a Maggie Sottero. My bridesmaids also ordered their Bill Levkoff bridesmaid dresses here. They all looked gorgeous! I love the alterations package too; made it much more convenient to get everything done at one store and it included pressing/steaming everything. All the girls were sweet and helpful. Only complaint is that one of my bridesmaids was not called when her dress came in, but luckily she was able to pick it up and have it altered in time.

After my experience at White Lace and Promises, I am convinced it is the best and classiest wedding dress shop in Knoxville.

Camden M. Pigg - 6/8/16
 
 
I highly recommend going to White Lace and Promises. Not only do I love the fact that they’re a local business that’s invested in the community, but their staff is so genuine. Olivia was very helpful in selecting a wedding gown! She is amazing at what she does!!!! In helping me figure out what I liked/didn’t like about each dress, she helped me find the perfect one for me!! They personalized my appointment, and were so accommodating! I was extremely satisfied with my experience, and very happy with giving my business to a local vendor, rather than a chain store. I will definitely be back for bridesmaid dresses for my girls!

Carrie E. King - 3/7/16
 
 
Most amazing experience!!! Morgan was a complete delight to work with! The salon is beautiful just like the dresses. My dress is perfect!!! How can you not love a place that gives you a cupcake once you say yes to the dress!

Constance E. Ison - 2/24/16
 
To say I loved my experience here is an understatement! I honestly had no clue what type of dress I was looking for, and I’m pretty sure I ended up trying on half the store, but Olivia and the rest of the staff were so patient, so willing to help, and so kind! I couldn’t have found my dream dress without them. If I could give more than 5 stars, I would. Truly exceptional customer service and I would recommend them to anyone! Thank you white lace and promises!

Ali Labrecque - 1/21/16
 
 
This store was my saving grace!! I had a wonderful experience from the moment I stepped in the door! After filling out some information, I was soon greeted by the manager, Olivia! She seemed very excited that I was there! I really liked their system of the clips! We were able to shop freely and tag the dresses we wanted to try on. Olivia pulled them and even took note of the style trend we had so she pulled a recommendation! And the dress she pulled was THE ONE! It had everything I was looking for combined into one dress! I also qualified for their Free Alterations special! Plus I’ll get 10% off my bridesmaids dresses! A very sweet part was when I said yes to my dress, Olivia and another girl, came out with a candle-lit cupcake and riddled me the cutest little poem that prompted me to make a wish! It was so sweet (and the cupcake was the bomb!) I am so glad that we decided to go here at the last minute! They completely made my day! Thank you Olivia! I absolutely cannot wait to come back this summer for my dress!!

Samantha L. Watson - 2/2/16
 
Lindsey helped me gown shop for the first time! She was so patient as she helped me try on ~10 dresses of varying styles and made recommendations based on what I liked. She also helped me coordinate bridesmaid dresses with the gowns I liked and helped me try on sashes and veils to get a complete look. Lindsey made what could be a stressful experience painless and fun!

Amy Schwartz - 5/28/14
 
 
Had an amazing time this weekend! The staff was INCREDIBLE! Heather was so amazing and helpful!

Jackson Priestly - 3/23/14
 
Large selection, beautiful place, very friendly staff and very accommodating!

Amy Sterling - 2/22/14
 
 
Everyone was so nice and professional. My daughter found the perfect dress she was looking for. We had been to Nashville and Knoxville and several other stores. This store is Great!

Judye Gribble - 1/15/14
 
The lovely and amazing ladies at White Lace & Promises did a wonderful job with the invitations and accessories for my wedding. I could not have asked for a better company to help me out. From late night visits to sitting down and having a chat – you ladies are amazing. We could not have sent out such beautiful invitations, had a lovely cake knife & server and had cameras on our tables without you. I highly recommend you to everyone I talk to and will be back to see you again soon with photos and another chit chat (and coffee).

Mel Walker - 5/13/14
 
 
Loved shopping for my dress here! The girls were very nice to me! And I’ve had so many compliments on my dress! These girls sure helped make my day special! Thanks again!

Kourtnee A. Helton - 5/2/14
 
Lindsay was slammed today with people coming in without appointments and handled it graciously. She has been so helpful to my daughter and made this day even more special. The bridesmaids even ALL agreed on their dress! How often does that happen? You made this momma’s life SOOOOOO much easier….well maybe not my bank account, but you did what you could to help there as well! Thanks again, Paula

Paula Jane - 11/30/15
 
 
I had an awesome experience finding my wedding gown today! Lindsey was super helpful!

Kristi Brown - 11/1/15
 
WOW! Had such an amazing experience at White Lace & Promises! We came from Ohio to go to the shop and to be honest, I wasn’t sure what to expect. I’m so glad we made the drive and I can’t wait to go back for my fittings. Olivia was awesome and made the process so much easier for me! I tried on maybe 8 and found the dress! Thanks so much White Lace & Promises, Olivia and the rest of the stuff!! You guys were all so amazing and friendly. Thanks for making me feel so special in your bridal shop!

Brooke Wharton - 10/28/15
 
 
The experience at White Lace and promises was incredible. Superb service (always ready to help, listened to what I wanted, and offered guidance when necessary) far surpassing anywhere else I went in the Knoxville area (including David’s Bridal and Wedding Wonderland). I ended up trying on about 15 dresses before I found the one for me! Morgan was spectacular, very helpful and did not push me into a dress I didn’t want like other stores. They offer a wide selection of designers and styles, some of which can be rush ordered. They have an in house alterations service that made getting fitted a breeze. Sign up for emails with them and look for monthly promotions!

Evelyn M. Amos - 8/5/15
 
It’s one thing to have great products (they do), and to make sales. However, it is an entirely different thing to have great service. I have been to the shop four times in the last six months from “just looking” to purchasing to final alterations I couldn’t be more pleased. Lindsey & Morgan were great as well as Sally in alterations (fabulous work on fragile material). My daughter (3y/o) came along with me for the visits & they treated her like a princess & even let her try on a veil. They don’t just sell dresses. They offer unmatched service & kindness. I would recommend them to anyone!

Hunter Sherwood - 9/22/15
 
 
I had the best experience. Everyone was so nice and helpful. Thank you Morgan for helping me find THE dress! (: I would recommend White Lace & Promises to every bride.

Heather Dunn - 10/17/15
 
Spent the day at White Lace and Promises today and we had a great experience! Very sweet helpful staff, and a lot of fun.

Julie M. Wolfenbarger - 9/13/15
 
 
Loved my dress and the workers there was amazing! Amazing people and soo very sweet!

Daniel & Marissa Cooke - 7/24/15
 
Thank you Allison for making me feel so special! She was absolutely wonderful & so sweet & funny! The experience was more than I could ask for!

Kara Hernandez - 6/1/15
 
 
Thank you Allison for making me feel so special! She was absolutely wonderful & so sweet & funny! The experience was more than I could ask for!

Kara Hernandez - 6/1/15
 
Everybody here was amazing! I got so much help from Olivia. I was worried before going that it was going to be another bridal store filled with the same exact dress. It was far from it, everything they carry you can tell is made with the up most care and quality. And there is so much diversity, in the months I’ve been looking for a wedding dress I haven’t said wow even once, but here, I did! Multiple times! I would recommend this place to anyone getting married.

Shelby L. Hughes - 3/25/15
 
 
Thank you for all your patience with me in trying to make my decision about which dress to go with. Can’t wait until it comes in! These ladies are awesome!

Bobbie Wells - 3/16/15
 
I couldn’t have had a better experience buying my wedding dress. After trying on lots of dresses and telling my consultant Morgan what aspects I liked in a dress she went to the racks and pulled a dress I had passed up when I looked at it. She knew what I wanted and she found it all in that dress. I couldn’t be happier. Great staff, great selection, great experience!

Cindy Witt - 3/1/15
 
 
Couldn’t have asked for a better experience on Sunday. I have 12 bridesmaids (yes, 12!). We came in to pick out all different styles for them. What should’ve been a very stressful appointment was made to be the best experience I could’ve asked for because of Morgan Moore’s help! I will be recommend her to anyone I know that needs bridal consulting!

Whitney Cummings - 2/23/15
 
Absolutely wonderful! I said yes to the dress there today!! Everyone there is super sweet and I just adore Morgan, she’s the best! I knew it was the one as soon as I tried it on! September cannot get here soon enough! Thank you! Yay!! ❤ ❤

Rachel Wiley - 1/16/15
 
 
I originally thought I had found "the dress" after several visits to a nearby bridal store, but I was told I had to try WLP our before I made my decision. To my surprise, I found everything I wanted and more at WLP with the help of Chasta! She listened to what I wanted and instantly knew exactly what I would like. She made my visits comfortable, fun and as less stressful as possible. The overall environment and experience was great, and I couldn't have asked for better consultant. I can hardly wait for my wedding day to put my dream dress on!

Alix Giles- 3/24/2017
 
White, Lace, and Promises had a style for everyone! They had the sparkle and lace that was exactly what I was looking for! Chasta was so great with helping me find my perfect dress!! She was so kind and truly cares about her clients! I couldn't have asked for a better experience, and I cannot wait to come back for my fittings!

Tiffany Thomas-3/29/2017
 
 
I was super impressed the collection of dresses and everyone was so helpful! I found the perfect dress right away but tried on some other dresses to make sure.

Elizabeth McKinnon- 4/15/2017

 
White Lace and Promises is nothing short of fantastic.
As a bride that’s way too picky and went all over the Southeast, I can honestly say WLP has the most exceptional bridal experience and way more options and styles than anywhere else around. Also, the staff are such professionals. Debbie helped me, and she was seriously the best… genuinely interested in what I wanted while also giving great advice and suggestions.

I had some very specific traits in mind and didn’t find my dress in the shop, but the staff was so awesome about getting it in for me from the designer to try on. I’m so relaxed knowing that my dress is in the best hands possible, and I’ll be going back for bridesmaids soon!
Proud to be a #WLPbride

Chasity Hobby- 11/17/16
 
 
Wonderful experience! Everyone was friendly and attentive from the moment I walked in the door. Debbie was my consultant and was fabulous! She is knowledgeable about the designers and was very helpful in guiding me to dresses that matched my preferences. Beautiful selection of gowns and great service!

Beth C
 
White Lace and Promises is by far the best bridal store I have ever been to! They are so willing to help me and answer any questions I had. They spent all the time they could with me, making sure that I was going to leave with the dress of my dreams. The day I got my dress I was supposed to have just been looking, but thanks to my family and Debbie, I found my dream dress and left so happy. I would recommend them to anyone! They are wonderful!

Hannah Burke
 
 
I have to say, I was not excited to go dress shopping. I thought I'd love the experience but after going to a few stores with no luck, I had a bad taste in my mouth. My consultant there, Debbie, could sense it. I AM SO GLAD I CAME HERE! she was amazing, made me feel comfortable and eased all my anxiety. Theu had great clips and a pedestal so that the dresses would look good even though I'm short and very petite. I found a dress but wasn't completely sure. I felt no pressure to make a decision. I ended up coming back and tried on the same dresses as before. Everyone was helpful and great. Can't wait to go back for fittings! Thanks WL&P!

Amanda Huertas
 
I could not have asked for a better experience! Cassandra made me feel so great! She helped me find the most perfect dress! She was so helpful and kind. She let me look through the store, worked perfectly with my budget, and learned my style. I did not feel like she was pushing me to make a purchase, but that she really wanted me to have the best experience shopping. I definitely recommend!

Taylor Stiles
 
 
Literally every single dress in White Lace & Promises is so gorgeous! There is no way you can go in there and not find the dress of your dreams. Rebecca helped me during my appointment, and I could not have asked for anyone better! (Even though everyone there is super nice and helpful). Rebecca helped me stay within my price range. She saw me looking at a dress that I was about to just leave on the rack without trying on, and she said, "That dress is so pretty on!" So I decided to try it on. I had picked out several dresses but decided to try that dress on first. I was instantly in tears and didn't even want to look at any of the other dresses I had picked out because I knew this was THE ONE! I was set on not wearing a veil because I didn't think I looked good in them, but she put one on me that was as long as my train on my dress and I fell in love with the whole look! I wouldn't have found my perfect wedding dress without Rebecca! I would definitely suggest White Lace & Promises to every bride!

Lindsey Wingo
 
WL&P was hands down the BEST experience when finding my dream dress. Every single employee was so kind and professional. I never felt rushed or like I was just another customer. Their team took the time to make sure my experience was flawless. They are go far above and beyond for their brides. They truly made my day absolutely perfect. <3

Rachel Bible
 
 
Went here with my sister today, and the woman who helped my sister made the experience wonderful. It was so much fun. And the environment in this store was just awesome. Loved it and will recommend to everyone who is looking for a wedding dress.

Holly Kirk Treece
 
The staff had our daughter smiling the entire time while alterations were being made! Everyone made her feel so special and was so attentive!!! THANK YOU all for making our daughters' fitting and alterations so wonderful!!! You are the best!!!

Barbara Davidson Lowe
 
 
You literally CANNOT get any better than these amazing people!!!! They are the sweetest and most accommodating group of wonderful ladies. They will make you feel beyond special!!! Best decision I could've made!! I love them!

Emily Lowe
 
One of the first dresses I tried on was at White Lace and Promises in Knoxville and I fell completely in love with it! The staff was so helpful and truly made the experience memorable. I also purchased my shoes, veil, earrings, and all 12 bridesmaid dresses from here. Thank you so much!

Abigail Laura Lee Haynes
 
 
I loved it! Morgan helped me today pick out my dress & she couldn't of been more perfect for my day! So anyone wanting to go here, I absolutely loved this place & my dress I got! It was all perfect

Meghan Bailey
 
ed to try it on. I had picked out several dresses but decided to try that dress on first. I was instantly in tears and didn't even want to look at any of the other dresses I had picked out because I knew this was THE ONE! I knew I didn't want a veil because I didn't think I looked good in them, but Rebecca put one on me that was as long as the train on my dress and I fell in love with the whole look! I wouldn't have found my perfect wedding dress without Rebecca! I would definitely suggest White Lace & Promises to every bride!

Latosha Carter
 
 
I had a great experience with White Lace and Promises! From choosing the gown, to alterations, and finally getting it steamed and ready for my wedding day, they made the process seamless. I would recommend this professional business to anyone looking to find their perfect dress for their wedding day!

Savannah Hines Coker
 
We had the best experience here! Debbie and Rebecca were extremely helpful and patient throughout the process. The quality of the dresses in this store far and away exceeds anywhere else in Knoxville! I can't say enough great things about White Lace and Promises!

Whitney Carter
 
 
I would recommend WLP to anyone wanting the perfect wedding dress! The selection is amazing and the consultants are extremely knowledgeable and helpful; they make each bride feel special. The alterations were professional and the dress fit perfectly! My daughter also bought her veil and Badgley Mischka shoes there; they have everything you could possibly want!

Courtney Field Cloe